Your terms and conditions of use

1. Introduction

1.1 This website is owned and operated by Abersoch Garden Centre trading as Outdoor Furniture 2u. Our registered office is at Abersoch Garden Centre, Abersoch, Pwllheli, Gwynedd. LL53 7UD 01758 713098. Our VAT number is 793457975.

1.2 These terms and conditions apply when you buy any goods via this site or otherwise use this site.

1.3 We may change these terms and conditions at any time. Please check them carefully as they will apply to any new purchases made after the effective date shown above.

2. Right to cancel under Distance Selling Regulations
2.1 The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.  To cancel the contract by email to info@outdoorfurniture2u.co.uk or any of the other methods specified in Distance Selling Regulations [Link] in which case we will refund the price paid for the goods minus any delivery charges attributable to the cancelled item. You are required to take good care of items. If you cancel, you must return the goods to our above trading address at your expense, we will not accept returns that have been assembled as more than likely they wont be in perfect original condition, sealed bags will have been opened and generally not in a saleable state. We will charge you the direct costs of recovery if you do not comply or if you return them at our expense.

You have the right to cancel this contract within 14 days without giving any reason. To exercise the right to cancel, you must inform us Outdoor Furniture 2u, Pwllheli, Gwynedd, LL53 7UD, 01758 713098  info@outdoorfurniture2u.co.uk of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e - mail).  To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.


2.2 Your above rights under the Distance Selling Regulations are not affected by any separate returns policy on our website.

3. Payment and price
3.1 Payment is in advance by the means stated on our website. We will only process payments if we obtain authorisation from our payment partner.

3.2 The price for the goods you order is as stated on our site at the time you send us your order. VAT or sales tax is included unless we say otherwise.

3.3 If we have mis-priced any item by mistake, we are not obliged to supply the item at that price provided we notify you before we despatch it. If we do notify you, then you can decide if you want to order the item at the correct price but, if you don’t, we will provide a full refund of any payments already made.

3.4 Delivery costs are charged extra at the rate shown on our site when you place your order. These will depend on the delivery method chosen. NB The delivery charges do not include customs or import duties which may be applied to your order by the relevant authorities. It is your separate responsibility to pay for these.

3.5 Price match - We will try our best to beat the compared item. The product needs to be in stock and have the same delivery rate. Our price matching does not extend to already purchased items, or affect our regular Terms and Conditions. We reserve the right to price match.

4. Your order
4.1 Your order is an offer to buy from us. Please check your order very carefully to ensure it is correct.

5. Acceptance / unavailability
5.1 The contract is accepted once payment is taken. In such case no changes to the order or any cancellation may be made except in accordance with your legal rights (eg if there is a fault).

6. Delivery
6.1 We will only arrange for delivery once we have received full payment in cleared funds. Delivery will be to the address which you specify when ordering.

6.2 We will do our best to arrange delivery within the time specified on our website or, if none, a reasonable period. We are not liable for late delivery to the extent that this is due to circumstances beyond our reasonable control.

6.3 An extra delivery charge may become payable if no-one is present to accept delivery and either you haven’t provided alternative delivery instructions or else you don’t collect the item from a holding depot within 7 days.

6.4 Risk of damage or loss to the goods passes to you on delivery or if you wrongfully refuse delivery when delivery is attempted.

7. Faulty or mis-described goods
7.1 In the case of faulty or mis-described goods, please email us with the details as soon as possible. If the goods are in fact faulty or mis-described we will make arrangements with you for return of the goods to us and will provide a refund.

8. Our responsibility to you
8.1 Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited.

8.2 You must give us a reasonable opportunity to remedy any matter for which we are liable before you incur any costs remedying the matter yourself.

8.3 We are not responsible for any loss or damage where:
- 8.3.1 there is no breach of a legal duty of care owed to you by us or by any of our employees or agents;
- 8.3.2 such loss or damage was not reasonably foreseeable by both parties;
- 8.3.3 such loss or damage is caused by you, for example by not complying with this agreement; or
- 8.3.4 such loss or damage relates to a business.

9. Your responsibility to us
9.1 You will be responsible to us for any reasonably foreseeable loss or damage we suffer arising from your breach of this agreement (subject of course to our obligation to mitigate any losses).

10. Intellectual property rights
10.1 All trade marks, logos, graphics, images, photographs, animation, videos, text and software used on this site are our intellectual property. You may display or reproduce such content insofar as necessary to view it within our site for private, genuine noncommercial use. You may not otherwise retrieve, display, modify, copy, print, sell, download, hire or reverse engineer (unless permitted by applicable law) such content without our prior written consent.

11. Availability of our site
11.1 We will do our best to maintain the operation of our site and to rectify faults if they occur but we cannot guarantee that it will be uninterrupted or error-free. We may have to suspend the site for repair, maintenance, improvement or other technical reason.

12. Third party websites
12.1 We may link to third party websites which may be of interest to you. We do not recommend or endorse those sites or the products or services which they offer nor are we legally responsible for them as they are outside our reasonable control. You use such third party sites at your own risk.

13. Act of God
13.1 Neither you nor we are liable for failure to perform or delay in performing any obligation (excluding payment) under this agreement if the failure or delay is caused by any circumstances beyond its reasonable control.

14. English law
14.1 These T&Cs shall be governed by English law and any disputes will be decided only by the courts of the United Kingdom.

15. General
15.1 Headings used in this agreement are for information and not binding. This agreement constitutes the entire agreement between you and us. Any failure by either party to exercise or enforce any right or provision of this agreement does not mean this is a "waiver" (ie that it can’t be enforced later). If any part of this agreement is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of the agreement shall continue to apply. A person who is not a party to this agreement shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement except insofar as expressly stated otherwise.

16. Complaints
16.1 If you have any complaints, please contact us via the contact details shown on our website or write to our address shown at the start of these T&Cs.